Overview of apprenticeship
An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or Fast-Fit Centre, which may be part of a national chain or operated by a regional / local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify and repair simple system faults.
The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.
Please Note: This Standard does not on its own qualify apprentices to work on air-conditioning systems. Employers who require apprentices to work on air-conditioning systems must also provide the F-Gas qualification
Delivery Plan and Assessment
Learners will attend West Suffolk College one day a week for taught sessions, excluding half terms and holidays. In total, learners have to spend 20% of their time on programme completing Off-The-Job training, this includes their day release, and any shadow shifts. Apprentices will be supported by 1:1 meetings in the workplace by their dedicated Programme Tutor. Additional learning resources and information will be made available online to ensure a fully blended learning experience.
Learners will be required to complete an End Point Assessment at the end of their learning.
Where will this course take me?
As well as ensuring competence as a Auto-care Technician, this apprenticeship provides a potential progression into a senior role and/or Level 3 Motor Vehicle Service and Maintenance Technician.
Down to business, what can I do and what can I earn?
Your wage is decided by your employer however must meet the National Minimum Wage regulations https://www.gov.uk/national-minimum-wage-rates.
Entry requirements
Applicants must have already achieved GCSE's in maths and English, at Grade 3 or above or alternatively Functional Skills at Level 1.
Qualifications
On completion of the apprenticeship, you will have achieved:
- Full Auto-care Technician Level 2 Standard.
- Skills for Success - This module is designed by West Suffolk College to ensure you have all the personal skills and behaviours to succeed in the workplace.
- Any required Functional Skills in English or maths.
How is this funded?
Learners
Apprentices are not required to contribute financially towards Apprenticeship training.
Employers
If you are an employer with an annual wage bill of £3 million or more, you will pay into an apprenticeship levy. This levy is then used to pay for the training element of the apprenticeship course. The total figure for the Apprenticeship is negotiated before enrolment and once confirmed will be taken in monthly payments from your account directly to us or paid to us via invoice should additional fees be required.
If you are an employer with an annual wage bill of under £3 million, the Government will fund 95% of the training fee meaning you will be required to contribute 5%. You may be required to contribute additional fees which we will invoice the company for. The additional fees will be made known and negotiated prior to the Apprentice enrolment.
There are additional incentives available if you are a small employer (under 50) and if you train/recruit a 16-18 year old or 19-24 year old with an Education Health and Care Plan.
Contact us on 01284 716235 or This email address is being protected from spambots. You need JavaScript enabled to view it. for further details of costs and how Apprenticeships are funded.
Try out our apprenticeship levy calculator here
I'm interested. What should I do now?
You apply for an Apprenticeship in the same way you would apply for a job: find an apprenticeship vacancy, send in your CV or complete an application. We can help you with applications and give you interview advice. Please view the following page on our website to see our latest Apprenticeship vacancies.
Apprenticeship Vacancies: https://www.wsc.ac.uk/find-a-course/apprenticeships/vacancies
Alternatively, you can look on the GOV.UK website to see what other Apprenticeships vacancies may be available: https://www.findapprenticeship.service.gov.uk/apprenticeshipsearch
Employers - Please contact us to speak with a member of the Apprenticeship Team for more information and to organise a face to face visit.
Days & times
Please contact us for dates and further information