Level 5

The ILM Level 5 qualifications in management have been specially designed to give practising and aspiring middle/senior managers a comprehensive understanding of the complex nature of operational and strategic management.

There are 3 graduated qualifications at this level, the Award, the Certificate and the Diploma.

The Diploma in Leadership and Management is the full qualification. It is a longer term programme aimed at extending management skills and knowledge across a full range of middle management functions.

Employers have identified many benefits arising as a result of their managers undertaking the ILM management qualifications and these include:

• Better performance and productivity
• Increased motivation
• Reductions in absenteeism and accidents
• Enhanced organisational image and increased credibility.

This course has been designed to give delegates the option to attend West Suffolk College for classroom style delivery and / or remote delivery sessions with a supporting workbook.  Delegates will have a choice of what sessions they wish to attend giving more flexibility to the delivery model and ability to engage in a mix of classroom and remote learning.

The course fee includes all tuition fees, course materials and the costs of registration and certification with the Institute of Leadership and Management.

Please telephone 01284 716246 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to enquire about full programme and dates

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The ILM Level 5 qualifications in management have been specially designed to give practising and aspiring middle/senior managers a comprehensive understanding of the complex nature of operational and strategic management.

There are 3 graduated qualifications at this level, the Award, the Certificate and the Diploma.

The Diploma in Leadership and Management is the full qualification. It is a longer term programme aimed at extending management skills and knowledge across a full range of middle management functions.

Employers have identified many benefits arising as a result of their managers undertaking the ILM management qualifications and these include:

• Better performance and productivity
• Increased motivation
• Reductions in absenteeism and accidents
• Enhanced organisational image and increased credibility.

This course has been designed to give delegates the option to attend West Suffolk College for classroom style delivery and / or remote delivery sessions with a supporting workbook.  Delegates will have a choice of what sessions they wish to attend giving more flexibility to the delivery model and ability to engage in a mix of classroom and remote learning.

The course fee includes all tuition fees, course materials and the costs of registration and certification with the Institute of Leadership and Management.

Please telephone 01284 716246 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to enquire about full programme and dates.

Read more

The ILM Level 5 qualifications in management have been specially designed to give practising and aspiring middle/senior managers a comprehensive understanding of the complex nature of operational and strategic management.

There are 3 graduated qualifications at this level, the Award, the Certificate and the Diploma.

The Diploma in Leadership and Management is the full qualification. It is a longer term programme aimed at extending management skills and knowledge across a full range of middle management functions.

Employers have identified many benefits arising as a result of their managers undertaking the ILM management qualifications and these include:

• Better performance and productivity
• Increased motivation
• Reductions in absenteeism and accidents
• Enhanced organisational image and increased credibility.

This course has been designed to give delegates the option to attend West Suffolk College for classroom style delivery and / or remote delivery sessions with a supporting workbook.  Delegates will have a choice of what sessions they wish to attend giving more flexibility to the delivery model and ability to engage in a mix of classroom and remote learning.

The course fee includes all tuition fees, course materials and the costs of registration and certification with the Institute of Leadership and Management.

Please telephone 01284 716246 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to enquire about full programme and dates

Case Study

Hannah Todd, Design Lead (Schools), Global Design ELT, Cambridge University Press

I work in the design team in the English Language Teaching department and lead on the design of our primary and secondary print and digital products and marketing campaigns. 

I currently manage one team member of the design team, I am also responsible for managing large projects, as a senior member of the design team, I also work closely with the other Design Leads to support the Global Design Director in the leadership of the team.

I chose to study the ILM level 5 Leadership and Management course as I was keen to develop my skills as a manager and leader further, with the aim of developing the required skills and knowledge to develop further in my career in design. 

Balancing studying and my full-time work has been challenging, however I have overcome this by tailoring each project and assignment to relate to my role, using experiences in the workplace to evidence and reflect upon, as well as reading books related to design and leadership. This ensures that throughout my study, I am learning skills that are not only relevant to my role but also of interest to me as a designer.

I have applied a range of skills and knowledge in the workplace, learning essential skills I can apply when project managing large design projects, including reporting, time management and prioritisation. Stakeholder management is a key part of my role, presenting and pitching designs to key stakeholders for their approval. The course has provided me with the skills and knowledge to improve my stakeholder management and I have provided my colleagues in the design team with the resources needed to support them in stakeholder management.

The Level 5 ILM Leadership and Management course gives me the flexibility to tailor my learning to be relevant to my own role and interests, with my tutor and managers support. Through reflective learning, I have also been able to continue to adapt and implement new techniques learnt, putting them into practice in my role. Through the course I have also made new friends with colleagues from other areas of Cambridge University Press, learning from their experiences and about the different areas of the business. We have also set up study groups to support each other on assignments and projects, as well as knowledge sharing.

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A Higher Apprenticeship is a job with an accompanying skills development programme designed by employers in the sector. It allows you to gain technical knowledge and real practical experience while being paid to do so. Along with functional and personal skills that are needed for your immediate job and future career you will learn through a mix of project based learning in the workplace, formal off the job training, and the opportunity to practice and embed new skills in a real work context.

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation's strategy. They are accountable to a more senior manager or business owner.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers - or those who are working towards these roles.

Read more

A Higher Apprenticeship is a job with an accompanying skills development programme designed by employers in the sector. It allows you to gain technical knowledge and real practical experience while being paid to do so. Along with functional and personal skills that are needed for your immediate job and future career you will learn through a mix of project based learning in the workplace, formal off the job training, and the opportunity to practice and embed new skills in a real work context.

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation's strategy. They are accountable to a more senior manager or business owner.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers - or those who are working towards these roles.

Read more