About the course
If you are looking to develop your team leading skills to manage a team effectively, this online course will help you do just that.
This is a 12-week (approx. 120 hours) Online Self-Study qualification course. It can be started anytime and accessed (via a learning portal) at times/days to suit you.
To learn more about this course and book your place, click the following link to Eventbrite.
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Entry requirements
Learners must meet the following eligibility criteria to access this course:
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· Be aged 19+ on the 31/08/2024
· Live in the UK for 3 years/live in UK from EEA for 3 years, or have *pre-settlement or *Settled status from the Home Office (*proof required)
· Due to Government funding criteria, we are unable to accept learners who live in London, Scotland, Wales, N Ireland, Ireland or a devolved postcode areas. Please check with us if you are unsure.
Qualifications
NCFE/CACHE Level 2 qualification
What you'll learn (core modules)
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This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them.
You'll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible.
Course Content:
- Principles of team leading
- Understanding business
- Understanding how to communicate work-related information
- Understanding how to deliver customer service and resolve problems
- Understanding how to develop working relationships with colleagues
- Introduction to coaching
- Introduction to mentoring
- Understanding personal development
Please contact us if you have any questions E: This email address is being protected from spambots. You need JavaScript enabled to view it.
How will I be assessed?
The course includes online learning materials in the form of interactive resources and flipbooks, a personalised login to access the online learning portal will be given on enrolment.
You will be required to work through a series of tasks and activities designed to reinforce the learning process and demonstrate your knowledge. Your personal tutor will then assess your work and provide you with constructive feedback for each unit.
Where is the course delivered? (facilities/classrooms)
- All learning will be online (self-study) and can be completed at a time that suits without the need to attend college. Dedicated tutors will provide written feedback on the assessments and ongoing remote support where required.
Where will this course take me?
Once you have completed your course with us, you may feel that you would like to progress with your studies or develop skills in another area and take up another course. Please select the link below to view all our other online courses:
How much will it cost?
The course is fully funded and there are no associated costs with completing this course*
However if you start and not complete this course there will be a charge of £125
*The course is fully funded subject to the individual being over 19 and having lived in an EEA country for the last 3 years
I'm interested. What should I do now?
Please select "apply online" We will then email you an application pack - learning cannot be started until these forms are completed and submitted.
Once these are approved, we will send information on how to access the learning portal.
You can only apply for one course at a time however upon completion you can enrol on a further 2 courses per academic year.
Days & times
Please contact us for dates and further information